Intercontinental Property Management Services is a facility management company which has built its reputation on providing high quality services to a number of clients in Australia and abroad.
Intercontinental Property Management Services is a facility management company which has built its reputation on providing high quality services to a number of clients in Australia and abroad.
The proud owners of Intercontinental Property Management Services have built the company on the core foundations similar to one of a family; these include respect, integrity and trust. Intercontinental understands the importance of superior service and works closely with the client to help achieve their end goal. The team strives to provide committed, reliable and consistent quality services to exceed the expectations of clients.
Intercontinental Property Management Services prides itself on providing a first-class service which is recognizably different to its competitors and the results speak for themselves. The range of services include but not limited to commercial cleaning, maintenance, building solutions, facility management and security services.
Customer satisfaction is at the forefront of the company’s core values and it achieves this through consistent hard work, commitment and ensuring it delivers on the clients’ expectations. The company also understands the importance of communication and supports its staff to ensure positive and interactive relationship with the clients.
A 24 hours call centre and contract managers are available at all times. This service also includes the ability to respond to Fire and Flood emergencies
Continuing quality audits with regular reporting of results to customers.
All maintenance staff are qualified in their fields, all appropriate documentation can be provided on request.
All cleaning staff are provided with on the job training to ensure that they possess the necessary skills to fulfil their job specifications.
Utilisation of a highly trained workforce with focus on professional quality management information systems.
Strong use of information and technology for operational and management control.
A quality assured service is always delivered.
Customer Service is our top priority.
